So I bought Kepma EDC-E Trans K10 All Mahogany Guitar.
Packaging: So I reside in Delhi and this Guitar came from Mumbai. I was a little skeptical about buying the Guitar online. But Pradeep(From Procraft team) assured me about the packaging. The packaging was perfect. I was flabbergasted with such imaculate packing. So 10/10 for that
Guitar: This Guitar was recommended by Procraft Team memeber Pradeep. He is affable to talk and recommended me this Guitar according to my years of playing. When I actually played the Guitar it sounded just as I needed. The sound was on point. From trust rod to bridge, everything was on point. And the sound is too good.
Accessories: This Guitar comes along with a gig bag and the accessories are upto mark. It has all the particulars as mentioned on the site. No part is missing
Staff Support: Amazing. Everytime whenever I had a query, I called them, whatsapp them and every time I have received an answer from their end. Very humble and affable.
Conclusion: In all and all, I have the best experience with Procraft India. And I would recommend people to buy this Guitar. It is worth it.
Eshant
Delhi, India
13 Dec, 2022
Many guitar reviews focus on buying a new one, but what about warranty replacements?
I recently needed a replacement guitar due to an unforeseen issue. I was impressed with Procraft's customer service, especially Pradeep's friendly and helpful communication. As long as the guitar is under warranty and there's no misuse, Procraft readily replaced it with a new one. This experience highlights their commitment to customer satisfaction.
Remember, follow Procraft's instructions and stay in touch during the process. Replacing instruments can take time, so patience is key.
With such exceptional service, I'm confident that Procraft will continue to thrive.
Harish
Bangalore, India
21 May, 2024
Guys, this is my honest review and believe me, they are the best in terms of quality products and customer support. I am very much Thankful to the entire procraft team, especially my point of contact Mr Ray, for his valuable guidance and support from the very first moment. I was really confused which brand to buy. Based on my requirements, Mr Ray has suggested me to buy Hex GA70C acoustic guitar and I am 110% satisfied with the build as well as tonal quality of the product. The delivery has been on time. What I liked the most is the replacement process of the faulty product I received. In online purchase we all are worried of product quality, packing and replacement. I just shared the unboxing video with Mr Ray. He was in constant contact with me and I received the new flawless guitar in exactly 1 week. I would say procraft and the word trust are synonymous.
UNNIKRISHNAN
Thrissur, India
06 Dec, 2023
Best experience with Procraft India
The staff behaviour is very good . They helped me so much. Very nice packaging and no part is missing. All in all best website to buy guitar in my opinion. Thank Procraft India.
I bought Kepma A1CE-K10. It is doing very well.
Anikesh
Barpeta , Assam, India
26 Aug, 2023
I got to know Procraft from Music Teacher and never knew about this website. But after I land on the website, I am amazed with the quality of the products Procraft sells. I took help from Ray to find the correct Guitar and the Amplifier for it which compatible with both Electric and Acoustic. Ray is excellent person who answers all the questions very patiently and provide the product photos and made videos by playing them. I was little concern to buy the music instruments online but Ray gave me full confidence to buy. The process of placing order is very smooth. I got the products in couple of days time and after seeing the products real time, I felt Very happy.
Going forward Procraft is go to online store from now onwards for me.
Ravikumar
Software Architect, Bengaluru, India
11 Apr, 2023
After a lot of research, finally zeroed down on entails carbon fibre ukulele. I visited the store once just to get a feel of the instrument since I have never played anything other than wood. Mr Pradeep from Procraft was very forthcoming, polite and helped me in choosing the right Uke. I got my choice delivered to me with few goodies and a hand written note which was indeed a nice gesture. Thank you Mr Pradeep for getting me started with my first CF uke.
Amit
Visakhapatnam, India
28 Jun, 2022
I feel like I've got a professional acoustic guitar.... Kepma D1CE is very reliable and every note of the fretboard describes in more detail... The packaging was very good and very safe... Lots of love to Procraft... And thank you...
Ashish
Musician, Silchar, India
09 Aug, 2021
Such an amazing process from buying to the point of delivery! No hassles and perfectly on time. The guitar itself (Kepma EDC-E) is of amazing quality and the sound as good as something way more expensive.
Vernon
Coordinator at HOOM, Nagpur, India
16 Dec, 2020
The Product Delivery Was In Time. It Was In Good Condition.... The Guitar Is Too Good.... GR8 Service.... Thank You So Much Procraft India
