At Procraft India, our journey began not just as a business, but as a passionate mission to redefine how India experiences music. From our humble beginnings in 2011, we have grown organically and exponentially to become the undisputed leader and most trusted name in the musical instrument industry across the nation. Our roots are deeply embedded in India's vibrant musical heritage, and our branches now extend to empower every aspiring artist, seasoned performer, and passionate hobbyist from Kashmir to Kanyakumari.
Our vision is simple yet profound: to make the joy of music accessible and sustained for everyone from a beginner to a professional in India. We envision a nation where every musical dream, no matter how grand or nascent, finds its perfect instrument and unwavering support. This vision drives our relentless pursuit of excellence, our commitment to unparalleled customer satisfaction, and our expansive reach that truly makes us a pan-Indian phenomenon.
For us, "Customer First" isn't just a slogan; it's our guiding philosophy. Every decision, every product curated, every service offered is meticulously designed around your needs. This unwavering commitment to your satisfaction is the bedrock of our remarkable 99%+ customer satisfaction track record – a testament to the trust and loyalty we've earned over 14 years. We believe that genuine care translates into exceptional experiences, and our customers' glowing testimonials speak volumes.
We are immensely proud to be the preferred choice for India's musical luminaries. Our biggest artist roster comprises not just endorsers, but active collaborators and ambassadors who trust Procraft India for their most critical performances and studio sessions. Their invaluable feedback, combined with our own team of experienced musicians (who genuinely "know the product" because they play it), ensures that our inventory and advice are always at the cutting edge of musical innovation and practical application. This deep-seated musical expertise is our unique differentiator.
Step into the world of Procraft India, and you step into a universe of sound. We offer a massive variety of musical instruments – from the most sought-after leading international brands to meticulously selected quality Indian instruments. Whether you're searching for a beginner acoustic guitar, professional electric guitar, a state-of-the-art digital piano, a full drum kit, or the latest recording studio equipment, our expansive inventory means you'll find it here, guaranteed authentic and of the highest quality. No other retailer in India offers such a comprehensive and carefully curated selection.
Our operations are executed with a meticulous, professional approach that mirrors the precision of a finely tuned instrument. From stringent quality checks at our Mumbai headquarters (the central hub for all our shipments) to secure, expedited nationwide delivery, and seamless in-store experiences at our multiple flagship and partner locations across India, every touchpoint is optimized for efficiency and excellence. This dedication to operational brilliance ensures that your experience with Procraft India is consistently smooth and reliable.
Our commitment to you doesn't end at the sale; it's where a true partnership begins. Procraft India's very good after-sales service is renowned for its responsiveness, expertise, and dedication. Our certified technicians and knowledgeable customer support team (again, all musicians!) are always on hand to provide comprehensive warranty support, genuine spare parts, and expert repair services, ensuring your instrument remains a cherished companion for years to come. This unparalleled post-purchase care is a cornerstone of our exceptional satisfaction rates.
As the largest integrated musical instrument retailer in India, Procraft India provides a truly hybrid shopping experience. Our robust online platform offers 24/7 access to our immense catalogue, with secure transactions and reliable pan-India delivery. Complementing this digital prowess are our strategically located physical stores in major cities like Mumbai (HQ), Pune, Chennai, Dibrugarh and a growing network of trusted partner stores. This expansive footprint ensures that whether you prefer the convenience of online shopping or the immersive experience of trying an instrument in person, Procraft India is always within reach.
We invite you to experience the Procraft India difference – where passion, professionalism, and unparalleled customer satisfaction create a harmony unlike any other. Join the thousands of musicians, from budding talents to industry legends, who have chosen Procraft India as their trusted musical partner. Let us help you find your perfect sound and embark on a fulfilling musical journey.
Procraft India: Crafting India's Musical Future, Today.
